Associate Instructional Designer

About the role

Create and maintain the learning content, labs and certification assessments that help customers use a financial planning platform confidently.

What you will do

• Design customer facing course guides, slide decks, quizzes and certification assessments
• Keep existing courses accurate as the product changes
• Build hands on lab exercises tied to product workflows
• Work with subject experts, product managers and trainers to turn releases into learning content
• Support development of accredited on-demand courses for finance professionals
• Use AI tools to speed up research, storyboarding and course building

What they look for

• One to two years of instructional design experience from work, internships, study or portfolio projects
• Comfort with Synthesia or readiness to pick up new authoring tools quickly
• Strong writing and editing, able to explain technical workflows clearly
• Bachelor's degree or equivalent in instructional design, education or a related field
• Able to juggle several projects against release driven deadlines

Benefits

• Volunteer days, birthday leave and quarterly wellness days
• Extended parental leave plus diapers and meal deliveries in the early months
• Talkspace access and mental health support
• Annual company gatherings in various cities