Client Liaison Support

About the role

A support role handling construction stage invoices and build claims while keeping clients, brokers and builders informed. The position also covers inbox management, record updates and general workflow administration.

What you will do

• Coordinate and process invoices and claims for construction stages
• Chase clients, brokers and builders on payment status and updates
• Maintain Salesforce records, workflow notes and task tracking
• Handle inbox workflow, send payment updates, receipts and SMS notices
• Provide phone support for the office and help with document coordination
• Escalate delays or issues to the Client Liaison Manager

What they look for

• At least one year of administration experience
• Familiarity with DocuSign, Salesforce, Outlook, Word and Excel
• Strong attention to detail and confident written and verbal communication
• Comfortable tracking follow-ups and managing workflow
• Able to work with several stakeholders and systems

Nice to have

• Experience across departments
• Background in property, finance, construction or administration
• Prior use of CRM systems

Benefits

• Competitive total rewards including compensation and allowance
• HMO coverage
• Paid time off
• Company provided equipment