Guardian LifeHiring

Client Service Delivery Associate III

  • Remote, United States
  • Full-time
  • Entry-level
  • Posted 2 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Remote customer service role answering questions on benefits, billing, eligibility and claims by phone, email and chat; mountain or Pacific hours preferred.

About the role

The team handles high call volumes against handle time, adherence and quality targets, and good work means accurate answers and customers who feel heard.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Entry-level
Employment
Full-time
Working hours
Mountain or Pacific time zones preferred
Skills
Customer service, Windows applications
Posted
2 Nov 2026
Last checked
3 Nov 2026

What you will do

  • Answer customer questions by phone, email and chat with accurate, timely resolutions
  • Find the root cause of an issue and pick the right solution
  • Research in several systems at once and log each interaction
  • Work to handle time, schedule adherence, quality and customer survey targets
  • Keep customer data private under company and legal rules

What they look for

  • High school diploma or equivalent
  • Comfort working across phone, email and chat
  • Math aptitude, PC skills and the ability to move between systems
  • Clear spoken and written communication
  • A wired internet connection of at least 50 Mbps down and 10 Mbps up
  • Able to work any call center shift as business needs change

Nice to have

  • Associate or bachelor's degree, or equal work experience
  • Two to three years in a call center or customer service
  • Experience with insurance, dental or disability products
  • Prior remote work experience

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job liobunhgfr
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States. On hours, the posting says: Mountain or Pacific time zones preferred.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is an entry-level role. The posting asks for: high school diploma or equivalent; comfort working across phone, email and chat; math aptitude, PC skills and the ability to move between systems. Skills it names include Customer service, Windows applications.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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