LillyHiring

Identity Operations Service Lead

  • Remote, United States
  • Full-time
  • Lead
  • Posted 5 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Leadership role over the US part of a 24/7 identity and access operations team, setting the long-term direction for tooling and process in a large enterprise.

About the role

The US team sits inside a wider global operations group and works alongside a director who handles daily execution. Success means fewer manual steps, tighter incident follow-up and a roadmap that actually changes how access is run.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Employment
Full-time
Skills
Identity and Access Management, CI/CD, Automation, Orchestration, Vulnerability management, Incident management
Posted
24 Oct 2026
Last checked
27 Oct 2026

What you will do

  • Set the multi-year roadmap and vision for identity operations, covering process and technology.
  • Define the tooling strategy for monitoring, alerting, patching, automation and orchestration, including lifecycle and vendor choices.
  • Push automation, agentic AI and CI/CD into daily operations to cut manual work.
  • Act as a senior escalation point during major identity incidents and support executive communication.
  • Hire, coach and manage the US operations team, including performance reviews and career growth.

What they look for

  • Experience leading an identity and access operations function, including strategy and roadmap work.
  • A record of running operational tooling at scale, from monitoring through patching and orchestration.
  • Confidence handling high-priority incidents and turning post-incident findings into lasting fixes.
  • People management experience, with hiring and development of a technical team.

Nice to have

  • Familiarity with change and problem management frameworks in a large organisation.

How Keywordise applies for you

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  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job xtbjxf6ta7
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists Identity Operations Service Lead as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: experience leading an identity and access operations function, including strategy and roadmap work; a record of running operational tooling at scale, from monitoring through patching and orchestration; confidence handling high-priority incidents and turning post-incident findings into lasting fixes. Skills it names include Identity and Access Management, CI/CD, Automation, Orchestration.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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