A large bankHiring

IT Operations Analyst II

  • CAD 52,700 to 74,400 per year
  • Toronto, ON
  • Mid-level
  • Posted 4 days ago
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In one line

IT Operations Analyst II is a mid-level role in Toronto, ON at a large bank.

About the role

The position sits in a technology solutions group supporting applications and infrastructure. Good work means changes land on time, service problems get resolved or escalated fast, and documentation stays accurate.

At a glance

Pay
CAD 52,700 to 74,400 per year
Location
Toronto, ON
Seniority
Mid-level
Skills
Disaster Recovery Plan, Business Recovery Plans, Problem resolution
Posted
31 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Handle inquiries and problems with courteous, prompt customer service
  • Carry out change activities on schedule while limiting risk to the service environment
  • Watch resources tied to business applications and technology
  • Find, fix or escalate service delivery issues and complaints
  • Keep service updates timely and see outstanding problems through

What they look for

  • Knowledge of the tools, processes and resources used for problem diagnosis and recovery
  • Familiarity with technology components, applications and the business services they support
  • Ability to set priorities based on how much availability is affected
  • Skill at spotting dependencies between systems and processes
  • Comfort acting as an information source for colleagues, partners and clients

Nice to have

  • Ideas for improving internal departmental processes

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Questions about this job

Where is this job based?

The posting lists IT Operations Analyst II as a role based in Toronto, ON, Canada.

What does this job pay?

The posting states CAD 52,700 to 74,400 per year.

What experience is needed?

It is a mid-level role. The posting asks for: knowledge of the tools, processes and resources used for problem diagnosis and recovery; familiarity with technology components, applications and the business services they support; ability to set priorities based on how much availability is affected. Skills it names include Disaster Recovery Plan, Business Recovery Plans, Problem resolution.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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