United Services Automobile AsnHiring

Manager, Claims Operations - Property Claims

  • Remote, United States
  • Lead
  • Posted today
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In one line

People-management role leading a property claims team, coaching adjusters and reviewing claim files; office-based four days a week.

About the role

Accountability covers claim quality, staffing, training and process change for a property claims operation. Coaching and risk compliance sit at the centre of the job, along with handling escalations.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Claims handling, Property claims, Operational risk management, Regulatory compliance
Posted
29 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Review property claim files for quality and give adjusters feedback on what to fix
  • Coach the team regularly so people see how their work supports claims and wider company goals
  • Manage workload, staffing and training to keep productivity steady, and suggest process improvements
  • Handle escalations and make decisions within policy, while keeping risk and compliance controls in place
  • Hire, develop and guide claims staff, including career progression and skill building, and act as a subject expert on projects

What they look for

  • Bachelor's degree, or four years of relevant education or experience in its place
  • Comfort using and interpreting data to make decisions, plus an insurance adjuster license obtained within six months

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Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Manager, Claims Operations - Property Claims as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: bachelor's degree, or four years of relevant education or experience in its place; comfort using and interpreting data to make decisions, plus an insurance adjuster license obtained within six months. Skills it names include Claims handling, Property claims, Operational risk management, Regulatory compliance.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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