A global industrial equipment manufacturerHiring

Remote Service Engineer

  • Remote, Philippines
  • Mid-level
  • Posted 2 weeks ago
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In one line

Remote technical support role for industrial labelling and coding systems, handling customer tickets from international clients in new 24/7 service hubs.

About the role

First point of contact for technical claims on printer hardware and software, with lab facilities on site to build skills. The aim is to shift support from sending technicians out to fixing problems remotely and predicting them.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Philippines
Seniority
Mid-level
Skills
Mechanical, Electrical, Electronic, Computer, Ticket management
Posted
20 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Take calls, emails and chat from international customers within agreed response times
  • Learn customer applications and site conditions so issues can be resolved well
  • Log the problem, the diagnostic steps and the fix in the case management system
  • Spot sales opportunities during support contacts and pass them to the right people

What they look for

  • An associate degree from a technical college is recommended
  • At least two years in industrial technology plus customer management experience
  • Solid mechanical, electrical, computer or electronic skills
  • Good people skills for working with customers and internal teams

Nice to have

  • Experience with a ticket management system

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job 3ekg73ol3r
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes, it is listed as remote, aimed at candidates in Philippines.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a mid-level role. The posting asks for: an associate degree from a technical college is recommended; at least two years in industrial technology plus customer management experience; solid mechanical, electrical, computer or electronic skills. Skills it names include Mechanical, Electrical, Electronic, Computer.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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