Senior Product Engineer

About the role

Build the product features behind AI agents that handle patient clinic conversations over voice, chat and text. Own features from research and requirements through shipping and monitoring in production.

What you will do

• Own product features end to end, from problem research and requirements to UI design, build, ship and monitoring
• Design how agents use models and tools, build evals, and balance quality, latency and cost
• Integrate with SIP telephony, call routing, EHR systems and LLM providers
• Mentor engineers through design and code review, pairing, and guidance on working with agents

What they look for

• Track record of shipping and owning features, valued over years of experience
• Fluency in working with several AI agents at once for implementation, review and research
• Ability to run coding agents in parallel, check their output and correct it
• Skill in structuring codebases for agent work, with clear module boundaries and fast feedback loops
• Ability to turn open questions into prototypes, measurements and trade-off proposals