ServiceNowHiring

Senior Staff Technical Product Manager, Conversational AI

  • Remote, United States
  • Lead
  • Posted 2 weeks ago
In one line

Senior product role owning strategy for conversational AI experiences, setting the roadmap and priorities across several teams.

About the role

Strategy and execution for a broad slice of an AI product portfolio, with the person deciding priorities through analytics and experiments rather than just delivering a fixed plan.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Product analytics, Experimentation, AI, Data science
Posted
13 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Set the roadmap and a prioritisation framework for a wide product area that boosts agent productivity
  • Use product analytics, experiments and usage data to guide prioritisation calls with real business weight
  • Write strategy and requirements documents that engineering leaders and senior stakeholders depend on
  • Align engineering, data science and other teams around shared priorities, often without direct authority
  • Mentor less experienced product managers and raise the technical and execution bar

What they look for

  • 12 or more years in product management, including recent hands-on work shipping AI or data products at scale
  • Track record of integrating AI into workflows, decisions or problem solving in practical ways
  • Strong data sense, with prioritisation driven by analytics and experimentation and measurable results
  • Clear senior-level writing for strategy, requirements and prioritisation documents
  • Stakeholder management, influencing and negotiation across senior teams with competing priorities
  • Strong spoken and written communication that aligns technical and business audiences

First 90 days

  • A data-backed roadmap and prioritisation framework that stakeholders understand and that gets delivered against
  • Strategy and requirements documents needing little rework and trusted by senior technical and business partners
  • Evidence of aligning senior cross-functional partners without direct authority and settling competing priorities
  • Junior PMs showing a higher bar through mentorship and strong execution habits

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Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Senior Staff Technical Product Manager, Conversational AI as a remote role for candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: 12 or more years in product management, including recent hands-on work shipping AI or data products at scale; track record of integrating AI into workflows, decisions or problem solving in practical ways; strong data sense, with prioritisation driven by analytics and experimentation and measurable results. Skills it names include Product analytics, Experimentation, AI, Data science.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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