SamsaraHiring

Senior Strategy & Ops Lead, Post-Sale Product Adoption

  • Remote, worldwide
  • Lead
  • Posted 9 days ago
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In one line

Individual-contributor strategy and operations role owning how fast customers pick up new products after they buy, working across five post-sale teams at a public software company.

About the role

Sits in the post-sale organisation and turns adoption data into plans and tracked action, coordinating teams that do not report to this seat.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Skills
Lifecycle marketing
Posted
20 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Build the process for folding each new product into post-sale workflows as it ships, with sponsorship, enablement and success metrics
  • Review adoption data regularly to find where and why customers are not picking up new products
  • Write strategies to close those gaps and carry them out yourself, not just hand them to others
  • Run a standing cross-functional cadence that turns adoption data into agreed, tracked action

What they look for

  • Able to drive work forward personally, running analysis and building plans rather than only delegating
  • Comfortable influencing teams without direct authority, using shared data, cadence and escalation when needed
  • Strong relationships with leaders across functions so adoption stays a shared priority

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

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ChatGPT

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Connector URL
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Muse

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Message for Muse
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Muse is available in the US only for now.

Prompt
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Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Senior Strategy & Ops Lead, Post-Sale Product Adoption as a remote role open to candidates worldwide.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: able to drive work forward personally, running analysis and building plans rather than only delegating; comfortable influencing teams without direct authority, using shared data, cadence and escalation when needed; strong relationships with leaders across functions so adoption stays a shared priority. Skills it names include Lifecycle marketing.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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