NextGen HealthcareHiring

Senior Technical Account Manager

  • Remote, United States
  • Lead
  • Posted 6 days ago
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In one line

Senior account role for a healthcare software vendor, steadying shaky relationships with ambulatory clinic partners and keeping their EHR and practice management systems running well.

About the role

Remote or hybrid, with the person acting as the main technical contact for key clinic accounts and working alongside architects, sales and consultants. Success means calmer clients, predictable workflows and fewer surprises.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
AWS, Cloud hosting, Microsoft Office, EHR, PM, Capacity planning
Posted
29 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Own the technical relationship with assigned clinic partners and act as their advocate
  • Lead talks on incidents, trade-offs and risk, and write up service disruptions with the numbers
  • Keep hosted environments healthy, handling updates, patching and antivirus work
  • Troubleshoot hardware, software, OS and application faults, plus performance and capacity checks
  • Run gap analysis between current and future state so the setup fits what the client needs

What they look for

  • Five or more years in a technical account manager role or similar
  • Hands-on cloud hosting experience, ideally AWS, with certifications a plus
  • A bachelor's degree or an equivalent mix of study and work
  • Background in the medical field is preferred

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

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Connector URL
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Connector URL
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Muse

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Message for Muse
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Muse is available in the US only for now.

Prompt
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Questions about this job

Can I do this job remotely, and from which countries?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: five or more years in a technical account manager role or similar; hands-on cloud hosting experience, ideally AWS, with certifications a plus; a bachelor's degree or an equivalent mix of study and work. Skills it names include AWS, Cloud hosting, Microsoft Office, EHR.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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