VirtasantHiring

SRE Support Engineer, Compute

  • Remote, United States
  • Mid-level
  • Posted 5 days ago
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In one line

Hands-on support engineering for an internal compute platform, helping developers debug Kubernetes, containers and Linux problems; remote with Pacific hours.

About the role

Internal developers hit walls with scheduling, networking and container builds, and this role is the engineering line they call. Work sits at the low level, where a fix often needs real system knowledge.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Working hours
8AM to 5PM Pacific
Skills
Linux, Kubernetes, Docker, TCP/IP, DNS, Python, Git, Strace
Posted
30 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Be the first engineering contact for Kubernetes and container issues raised by internal developers
  • Trace faults across workloads, scheduling, services, networking and RBAC in Kubernetes
  • Debug Docker images, builds and runtime problems, plus Linux servers, systemd and resource limits
  • Dig into TCP/IP, DNS, routing and firewall issues using tcpdump, ss, strace, dig and journalctl
  • Write tickets, incident summaries, runbooks and knowledge base articles, and join postmortems

What they look for

  • Solid Linux fundamentals: processes, services, filesystems and kernel basics
  • Strong Linux networking knowledge covering TCP/IP, routing, DNS, load balancers and firewalls
  • Hands-on Kubernetes work, ideally beyond managed cloud offerings
  • Production support experience on large systems
  • Python scripting, Git fluency and comfort reading developer code and pull requests

Nice to have

  • Experience with private or internal cloud Kubernetes setups
  • Very clear written and spoken English

A typical week

  • Answer developer questions in Slack, community forums and the ticketing system
  • Onboard new teams to the compute platform with close, hands-on help
  • Escalate platform bugs to SRE and platform teams and follow up on fixes
  • Turn recurring support trends into structured feedback and better tooling

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Claude

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Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote for people in the United States. On hours, the posting says: 8AM to 5PM Pacific.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: solid Linux fundamentals: processes, services, filesystems and kernel basics; strong Linux networking knowledge covering TCP/IP, routing, DNS, load balancers and firewalls; hands-on Kubernetes work, ideally beyond managed cloud offerings. Skills it names include Linux, Kubernetes, Docker, TCP/IP.

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