A commerce network platform companyHiring

Technical Account Manager

  • Remote, United States
  • Lead
  • Posted 6 days ago
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In one line

Technical account role supporting enterprise retail clients on a commerce platform, handling implementations, optimization and troubleshooting.

About the role

Client success managers own the relationship; this person owns the technical side, turning client goals into working solutions on the platform. The work spans channel rollouts, performance tuning and root cause analysis with product and engineering.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Technical account management, Project management, Root cause analysis, AI tools
Posted
23 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Act as the technical contact for assigned enterprise clients
  • Build and run channel implementation plans that match client goals
  • Guide clients on platform use and help them get value from it
  • Run optimization work such as repricing, promotions and algorithmic tuning
  • Troubleshoot issues, find root causes and coordinate fixes with product and engineering
  • Use AI tools for analysis, documentation and routine workflows

What they look for

  • Technical knowledge combined with project management and client partnership skills
  • Comfort translating technical concepts for business and technical audiences
  • Experience supporting enterprise or strategic clients

Nice to have

  • Familiarity with e-commerce channel requirements and data flows

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
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  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
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Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists Technical Account Manager as a remote role for candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: technical knowledge combined with project management and client partnership skills; comfort translating technical concepts for business and technical audiences; experience supporting enterprise or strategic clients. Skills it names include Technical account management, Project management, Root cause analysis, AI tools.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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