A space launch vehicle manufacturerHiring

Associate Customer Solutions Manager

  • Remote, United States
  • Mid-level
  • Posted 4 weeks ago
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or apply from Claude / ChatGPT / Muse

In one line

Post-sale customer role for manufacturing software: you onboard new accounts, run their projects and keep them supported.

About the role

Ownership of the whole customer relationship after the sale, from kickoff to renewal. Success means customers go live on time, adopt the tool across their teams and see it improve how they build things.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
PLM, MES, ERP, B2B SaaS
Posted
1 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Take new accounts from kickoff to go-live, setting success criteria and deployment plans
  • Run implementations, integrations and rollouts, owning scope, timeline, stakeholders and risk
  • Act as first line of support, triaging issues and looping in Support and Engineering
  • Grow accounts by building ties with sponsors and users, driving renewals and references
  • Track usage and account health, and lead business reviews tied to customer goals

What they look for

  • Three to five years in B2B SaaS, ideally around design-to-manufacturing tools
  • Background in customer success, implementation, account management or sales engineering
  • A record of running several customer projects at once and owning the outcomes
  • Hands-on support experience: troubleshooting, triage and escalation handling
  • Solid grasp of PLM, MES and ERP systems and how they are implemented

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job 2nio5neldm
How to connect

Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a mid-level role. The posting asks for: three to five years in B2B SaaS, ideally around design-to-manufacturing tools; background in customer success, implementation, account management or sales engineering; a record of running several customer projects at once and owning the outcomes. Skills it names include PLM, MES, ERP, B2B SaaS.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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A space launch vehicle manufacturerRemote, United States
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