A debt management services companyHiring

Client Success Team Trainer

  • Remote, United States
  • Mid-level
  • Posted 3 weeks ago
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In one line

Training role for client success and disbursement staff, building programs that fold in automation and AI, plus certification and procedure upkeep.

About the role

Training design and delivery for client-facing teams is the core of the job, with certification compliance and written procedures kept current alongside it. Automation and AI tools are part of how the training is built and taught.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
CRM systems, Customer service, Predictive analytics, Chatbots, Standard operating procedures
Posted
8 Oct 2026
Last checked
4 Nov 2026

What you will do

  • Build training materials such as manuals, presentations and multimedia content
  • Run interactive sessions on service practices, system tools and debt management knowledge
  • Track trainee progress through assessments, coaching and feedback
  • Set training timelines and break tasks into clear completion targets
  • Maintain standard operating procedures and keep them compliant
  • Train staff on AI tools such as chatbots, virtual assistants and predictive analytics

What they look for

  • At least two years in customer service or a comparable role, or equal education and experience
  • High school diploma or equivalent
  • PFE Debt Management Professional Certification within a year of hire
  • Strong written and verbal communication and comfort with CRM systems
  • Organizational skills and the ability to teach procedures clearly

Nice to have

  • Prior supervisory, training or team lead experience

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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Connector URL
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Muse

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Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a mid-level role. The posting asks for: at least two years in customer service or a comparable role, or equal education and experience; high school diploma or equivalent; PFE Debt Management Professional Certification within a year of hire. Skills it names include CRM systems, Customer service, Predictive analytics, Chatbots.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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