WonderHiring

Associate Account Manager, SMB

  • USD 38,400 to 48,000 per year
  • Remote, United States
  • Mid-level
  • Posted 2 weeks ago
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In one line

Account role supporting small restaurant businesses, keeping them on the platform and helping them take more orders. Hybrid, three days a week in the office.

About the role

The restaurant success team looks after an assigned book of merchants, solving problems before they cancel and coaching owners on marketing tools. Steady handling of a shared queue sits alongside the account work.

At a glance

Pay
USD 38,400 to 48,000 per year
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Salesforce, Zendesk, Customer service, Upselling
Posted
15 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Keep merchants live by resolving cancellation requests, objections and paused accounts.
  • Update contracts, process ownership changes and help with issues such as fraud.
  • Handle payment and tax questions, meet response time targets and cover a shared round-robin queue.

What they look for

  • One to two years in customer service, ideally working with restaurant owners.
  • Comfort with Windows applications and quick learning of new software.
  • Clear written and spoken communication and comfort making outbound calls.
  • Real-time problem solving that finds the root cause and a fast fix.

Benefits

  • Uncapped commission on top of a base salary.

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job fbiro3ymte
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Associate Account Manager, SMB as a remote role for candidates in the United States.

What does this job pay?

The posting states USD 38,400 to 48,000 per year.

What experience is needed?

It is a mid-level role. The posting asks for: one to two years in customer service, ideally working with restaurant owners; comfort with Windows applications and quick learning of new software; clear written and spoken communication and comfort making outbound calls. Skills it names include Salesforce, Zendesk, Customer service, Upselling.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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