GroundtruthHiring

Customer Success Manager

  • USD 82,000 to 100,000 per year
  • Remote, United States
  • Lead
  • Posted 7 days ago
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In one line

Customer success role looking after self-serve advertising clients, from small businesses to mid-market agencies, working remotely in the US.

About the role

Owns a portfolio of self-serve accounts, guiding clients through onboarding and campaign setup so their advertising delivers measurable business results. Success shows up as better retention, deeper product use and larger budgets.

At a glance

Pay
USD 82,000 to 100,000 per year
Remote scope
Remote, United States
Seniority
Lead
Skills
Zendesk, Salesforce, Google Ads, Meta Ads
Posted
28 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Look after a book of active self-serve clients and keep them renewing and growing
  • Help clients get the most out of the platform and reach the outcomes they came for
  • Know the full product suite well enough to teach it
  • Run onboarding calls and tailor product training to each customer type
  • Dig into campaign results and suggest changes that improve return and retention

What they look for

  • Degree in advertising, marketing, communications or a related field
  • Two to five years in customer success, onboarding, enablement or product marketing
  • Experience supporting self-serve advertising or SaaS platforms
  • Strong client communication, relationship building and presentation skills
  • Comfortable influencing other teams and building onboarding programs that scale

Benefits

  • Base salary of $82,000 to $100,000 plus commission

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job zitwdyvkkk
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists Customer Success Manager as a remote role for candidates in the United States.

What does this job pay?

The posting states USD 82,000 to 100,000 per year.

What experience is needed?

It is a lead role. The posting asks for: degree in advertising, marketing, communications or a related field; two to five years in customer success, onboarding, enablement or product marketing; experience supporting self-serve advertising or SaaS platforms. Skills it names include Zendesk, Salesforce, Google Ads, Meta Ads.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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