Customer Care Specialist (Danish Speaker)

About the role

Handle customer enquiries by phone, chat or email, resolving problems while keeping records accurate and knowing when to escalate. The role is remote with relocation support to Greece.

What you will do

• Answer customer questions through phone, chat or email channels
• Fix issues efficiently while keeping quality high
• Keep case notes and internal systems accurate and up to date
• Decide when to escalate a case and when to resolve it directly

What they look for

• Fluent Danish
• Eligible to work in the EU through citizenship, a valid permit or equivalent
• Comfortable learning new internal systems

Nice to have

• Some previous customer-facing experience

Benefits

• Relocation support
• Two weeks of hotel accommodation and a flight within the EU
• Airport pickup
• Real estate agency fee covered