Remote job · IT and software
Customer Onboarding Specialist
Togetherwork
A software company serving community organizations
In one line: Customer Onboarding Specialist is a mid-level remote role in the United States at a software company serving community organizations.
- Remote (US)
- Posted 6 Oct 2026
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https://keywordise.com/mcpApply to Keywordise job vlbrfdsr2vAbout the role
New accounts need a clear path from purchase to first real value, and this role builds that path inside the professional services and onboarding group.
At a glance
- PayNot stated in the posting
- Remote scopeRemote, United States
- SeniorityMid-level
- SkillsOnboarding methodologies, Dashboards, AI tools
- VisaNo sponsorship
- Posted6 Oct 2026
- Last checked18 Oct 2026
What you will do
- Run standard onboarding engagements on set timelines and frameworks.
- Walk customers through setup, configuration and orientation, and tailor training to their needs.
- Track milestones and success criteria, keep notes accurate, and flag risks early.
What they look for
- Clear communication and facilitation skills for running customer sessions.
- Comfort juggling several onboarding engagements with close follow-through.
- Familiarity with onboarding methods, delivery frameworks and dashboards.
- A customer-first, ownership-minded approach and teamwork across functions.
Benefits
- Medical, dental and vision options.
- Employer-paid life, AD&D and short and long term disability cover.
- 401(k) with a company match up to 4%.
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
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Questions about this job
Is this job fully remote, and from where?
Yes, it is listed as remote, aimed at candidates in the United States.
What does this job pay?
No pay range is stated in the posting.
What experience is needed?
It is a mid-level role. The posting asks for: clear communication and facilitation skills for running customer sessions; comfort juggling several onboarding engagements with close follow-through; familiarity with onboarding methods, delivery frameworks and dashboards. Skills it names include Onboarding methodologies, Dashboards, AI tools.
How do I apply with Keywordise AI?
Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.
How it works
- 1Upload your CVSign up with Google or your email and add your CV. It takes about a minute.
- 2We tailor your applicationKeywordise writes a CV and a cover letter for this job from your real experience.
- 3We apply for youYour application goes to the employer and you follow it in your dashboard.
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