Remote job · IT and software

Customer Support Representative (Czech Speaker, Remote)

Remote (Greece)
A customer service outsourcing company
Posted 13 Oct 2026

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About the role

A remote support position in Athens for customers who contact the company in Czech. You solve problems across phone, email and chat and build product knowledge as you go.

What you will do

Handle customer contacts by phone, email and chat
Propose changes that cut down repeat contacts
Follow up on open cases so customers are not left waiting
Monitor your own quality scores and act on feedback

What they look for

Fluent Czech
Good English for internal tools and written documentation
Organised when handling several cases at once
Basic computer skills and comfort with web based tools
A quiet workspace and reliable internet for remote work
Right to work in Greece, such as EU citizenship, a valid permit or refugee protection status

Nice to have

Earlier customer facing experience is welcome but not needed

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