AssurantHiring

Director, Operations & Service

  • Remote, United States
  • Lead
  • Posted 5 days ago
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In one line

Operations director leading a team of six analysts and driving service performance for assigned clients and programs.

About the role

Suits a senior operations leader who can set priorities, align vice presidents and directors across functions, and turn client needs into changes that stick.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Change management
Posted
30 Oct 2026
Last checked
31 Oct 2026

What you will do

  • Watch service levels, contract commitments and spending, then set corrective plans where results fall short.
  • Lead intake, prioritisation, governance and change processes so decisions lead to real benefits.
  • Coach and manage six analysts, set expectations and recognise good work.
  • Report performance, risks and decisions to senior stakeholders and push improvements across clients.

What they look for

  • A bachelor's degree or equal experience running operations teams.
  • Five to seven years or more in leadership and supervisory roles.
  • Ten years of business or operations experience.
  • A record of delivering measurable business results.

How Keywordise applies for you

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Claude

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Connector URL
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Muse

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Message for Muse
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Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Director, Operations & Service as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: a bachelor's degree or equal experience running operations teams; five to seven years or more in leadership and supervisory roles; ten years of business or operations experience. Skills it names include Change management.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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