Engagement Delivery Senior Manager

About the role

A senior project management role leading complex enterprise implementations so that clients reach successful outcomes, covering client management, execution, scoping and budgets.

What you will do

• Lead the project team, setting communication, direction and motivation
• Act as the main point of contact for the customer during engagements
• Build and oversee project plans, adjusting schedules to hit time and budget targets
• Guide teams through software delivery using Agile methods and technical insight
• Manage resource use and budgets, including timesheet entry and approvals
• Clear obstacles that block teams and facilitate requirements gathering and documentation

What they look for

• Seven or more years in professional services, consulting or program and project management
• Three or more years running complex technology implementations
• Track record managing external client projects in software, CRM and SaaS settings
• Able to lead enterprise engagements, run executive meetings and mentor senior staff