Daymark HealthHiring

Enrollment Specialist

  • Remote, United States
  • Mid-level
  • Posted 3 weeks ago
In one line

Phone-based enrollment role at a cancer care startup, calling patients and caregivers from an office and guiding them into a support program.

About the role

Good fit for someone with call center or sales development background who wants their phone work to help people get care. The team pairs clinical staff with enrollment staff so patients land in the right support quickly.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Salesforce, Slack, Zoom, Google Suite, EHRs
Posted
12 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Make more than 50 outbound calls a day to people who may join the program and to their caregivers.
  • Walk patients through signing up, ask about their goals and worries, and record consent and survey answers.
  • Handle incoming messages, sort requests, and route people to the right colleague or clinical team.
  • Pass along what patients and providers say about referral patterns and access problems to internal teams.

What they look for

  • Three or more years in enrollment, patient outreach, a call center or an SDR job with heavy phone volume.
  • Able to earn trust fast with both providers and patients, and clear in speech and writing.
  • Comfortable with change at a startup, organized, and quick to pick up new systems.
  • Has logged work in a CRM such as Salesforce and used Slack, Zoom, Google Suite and EHRs.

First 90 days

  • Become the person patients and providers rely on, known for warmth and follow-through.
  • Spot gaps in the enrollment process and suggest fixes that improve the patient experience.
  • Meet daily, weekly and monthly enrollment targets while keeping the experience good.
  • Get through regular call audits for compliance and quality.

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Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: three or more years in enrollment, patient outreach, a call center or an SDR job with heavy phone volume; able to earn trust fast with both providers and patients, and clear in speech and writing; comfortable with change at a startup, organized, and quick to pick up new systems. Skills it names include Salesforce, Slack, Zoom, Google Suite.

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Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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