Daymark HealthHiring

Enrollment Specialist

  • Remote, United States
  • Mid-level
  • Posted 3 weeks ago
In one line

Frontline phone role at a cancer care startup, enrolling patients and supporting referrals from an office.

About the role

Suits a person with high-volume phone or sales experience who can stay organized and empathetic while hitting enrollment targets. Feedback from patients and providers feeds back into how the program is run.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Salesforce, Slack, Zoom, Google Suite, EHRs
Posted
12 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Call prospective patients and caregivers at least 50 times a day to explain the service.
  • Guide people through enrollment and ask about their goals and concerns so support can be tailored.
  • Answer inbound contacts, triage what comes in, and connect patients with the right staff.
  • Collect consent, finish enrollment surveys, and send urgent cases to clinical teams.
  • Report referral trends and access barriers back to internal teams.

What they look for

  • Three or more years in enrollment, patient outreach, call center or SDR work with high call volume.
  • Builds trust quickly and communicates with clarity and empathy.
  • Takes initiative, keeps track of details, and brings order to unclear situations.
  • Uses a CRM like Salesforce plus Slack, Zoom, Google Suite and EHRs, and learns new tools fast.

Nice to have

  • Fluency in more than one language.

First 90 days

  • Become a trusted contact for patients and providers through professionalism and follow-through.
  • Help improve the enrollment process and patient experience by flagging gaps.
  • Hit daily, weekly and monthly enrollment goals without hurting patient experience.
  • Pass regular call audits for compliance and quality.

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Questions about this job

Is this job fully remote, and from where?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: three or more years in enrollment, patient outreach, call center or SDR work with high call volume; builds trust quickly and communicates with clarity and empathy; takes initiative, keeps track of details, and brings order to unclear situations. Skills it names include Salesforce, Slack, Zoom, Google Suite.

How do I apply with Keywordise AI?

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