Diné Development CorporationHiring

Junior Remote Support Technician

  • USD 39,000 to 50,000 per year
  • Remote, United States
  • Entry-level
  • Posted 6 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Entry-level help desk job giving Tier I and growing Tier II remote support to government users on Windows; needs an active security clearance.

About the role

A good fit for someone early in IT support who wants structured troubleshooting practice with senior staff nearby. Tickets go through ServiceNow and handoffs to deskside or higher tiers must be clean.

At a glance

Pay
USD 39,000 to 50,000 per year
Remote scope
Remote, United States
Seniority
Entry-level
Skills
Windows, ServiceNow, VPN, CompTIA Security+, ITIL v4, Microsoft 365
Posted
29 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Resolve common Windows, Office, printer, connectivity and VPN access issues over remote tools
  • Decide when a fix can happen remotely and when a deskside visit is needed
  • Log incidents in ServiceNow with clear notes, correct priority and updates against SLAs
  • Write knowledge articles from repeat fixes and hand off stalled tickets with full detail

What they look for

  • A bachelor's in IT, computer science, information systems or a related technical field, or vendor certification plus relevant experience
  • An active security clearance
  • CompTIA Security+ on hire, and HDI Desktop Advanced Support Technician plus ITIL v4 Foundations within six months

Nice to have

  • CompTIA A+, Microsoft 365 Modern Desktop Administrator or Windows 11 troubleshooting certification
  • Prior support for a DoD customer, classified network access or DameWare

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
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  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job mrpwumbg6b
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists Junior Remote Support Technician as a remote role for candidates in the United States.

What does this job pay?

The posting states USD 39,000 to 50,000 per year.

What experience is needed?

It is an entry-level role. The posting asks for: a bachelor's in IT, computer science, information systems or a related technical field, or vendor certification plus relevant experience; an active security clearance; compTIA Security+ on hire, and HDI Desktop Advanced Support Technician plus ITIL v4 Foundations within six months. Skills it names include Windows, ServiceNow, VPN, CompTIA Security+.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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Diné Development CorporationRemote, United States
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