LawnStarterHiring

Lead Product Manager, New Customer Experience

  • Remote, United States
  • Lead
  • Posted 7 days ago
In one line

Own the signup and first booking flow across three home services brands, rebuilding it

About the role

The current flow is years old, too long, and loses customers at several steps, so the work is deciding what a first booking should look like if built today.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Product management, Funnel analysis, Apple Pay, Google Pay, Conversational AI
Posted
28 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Set the vision for the first service experience and the plan to reach it
  • Own the home page, marketing site, signup and booking across all three brands
  • Read funnel data to see where customers move ahead and where they drop off
  • Rework quotes, scheduling and checkout, including Apple Pay and Google Pay

What they look for

  • Able to rethink a five-year-old flow from first principles rather than tune it
  • Comfortable testing prototypes with real customers instead of debating in meetings
  • Can ship a new experience alongside the old one without losing current customers
  • Works well with engineering, design, operations, marketing and data

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Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: able to rethink a five-year-old flow from first principles rather than tune it; comfortable testing prototypes with real customers instead of debating in meetings; can ship a new experience alongside the old one without losing current customers. Skills it names include Product management, Funnel analysis, Apple Pay, Google Pay.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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