Lead Technical Writer

About the role

You will head documentation for enterprise networking and security products, working inside engineering teams from early development through release. The role focuses on making complex cloud-native technology clear for technical audiences.

At a glance

• PayNot stated in the posting
• Remote scopeRemote, United States
• Posted14 Oct 2026
• Last checked18 Oct 2026

What you will do

• Own documentation projects from start to finish, covering concepts, tutorials, operations guides, references and training material
• Work with engineers, architects and product managers to turn complex technical ideas into accurate, readable content
• Use the products and technical environments directly to check workflows, verify docs and spot gaps
• Write for varied audiences, from security engineers and platform teams to field staff and customers
• Help shape documentation standards, information architecture and developer content practices across the team
• Coordinate with colleagues in a distributed team, overlapping regularly with East Coast business hours

What they look for

• At least eight years writing technical documentation for enterprise software
• Proven technical leadership on documentation efforts, running projects end to end and managing deliverables through the product lifecycle
• Familiarity with networking, security or cloud-native technology such as Kubernetes, Docker or Mesos
• Experience producing user guides and other content aimed at enterprise users

Nice to have

• Hands-on work with Kubernetes, including clusters, configurations, troubleshooting or lab setups