A managed cloud services providerHiring

Manager, Technical Account Management, Public Cloud

  • USD 112,900 to 158,060 per year
  • Remote, United States
  • Lead
  • Posted 9 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Lead a team of technical account managers who support public cloud customers, handling escalations and keeping service levels on track.

About the role

Good fit for someone who has run a support or account team and can coach people through tough customer moments while keeping processes and metrics in order.

At a glance

Pay
USD 112,900 to 158,060 per year
Remote scope
Remote, United States
Seniority
Lead
Skills
Public cloud infrastructure, Customer experience, Case management, Escalation management, KPIs
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Give daily direction to account managers and help them grow in their careers
  • Coach the team on customer experience, case handling and public cloud practice
  • Plan team capacity, lead projects and manage escalations across groups
  • Track at-risk customers and push concerns through the escalation path
  • Schedule customer meetings and watch key performance metrics
  • Help the senior manager write processes and policies for the team

What they look for

  • Bachelor's degree plus 10 or more years in the industry, including at least 3 supervising people
  • Comfort dealing directly with customers during escalations
  • Record of holding a team accountable for results in customer engagements
  • Familiarity with common public cloud infrastructure services and strategies
  • Experience with support work such as planning, coordination, software selection, vendor liaison and troubleshooting

Nice to have

  • A public cloud associate certification is a plus

Benefits

  • Annual bonus target of 10%, subject to plan terms

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job hitr2q5hpz
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Manager, Technical Account Management, Public Cloud as a remote role for candidates in the United States.

What does this job pay?

The posting states USD 112,900 to 158,060 per year.

What experience is needed?

It is a lead role. The posting asks for: bachelor's degree plus 10 or more years in the industry, including at least 3 supervising people; comfort dealing directly with customers during escalations; record of holding a team accountable for results in customer engagements. Skills it names include Public cloud infrastructure, Customer experience, Case management, Escalation management.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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