Remote job · IT and software
Principal AI Solutions Architect, Customer Success
In one line: Principal AI Solutions Architect, Customer Success is a remote role in the United States at an enterprise AI customer experience platform.
- Remote (US)
- An enterprise AI customer experience platform
- Posted 14 Oct 2026
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https://keywordise.com/mcpApply to Keywordise job hh2datnkyoAbout the role
A senior technical role guiding large organisations as they adopt and scale AI across a customer experience platform. The architect turns complex business problems into AI solutions and oversees agentic AI orchestration from discovery to ongoing optimisation.
At a glance
- PayNot stated in the posting
- Remote scopeRemote, United States
- Posted14 Oct 2026
- Last checked19 Oct 2026
What you will do
- Lead delivery of agentic AI solutions end to end, improving customer experience and operational metrics
- Turn business goals into scalable AI architectures that drive automation and measurable return
- Design integration patterns and data flows across channels, platforms and enterprise systems
- Align customer stakeholders and internal teams to speed AI adoption and secure results
- Build rapid proofs of concept and minimum viable products to shorten time to value
- Refine solutions after launch to improve accuracy, performance and business impact
What they look for
- Eight or more years delivering customer experience, CRM or AI solutions in enterprise settings
- Strong cloud platform expertise across AWS, Azure or GCP, including distributed architectures
- Experience with conversational AI, natural language processing or AI customer experience platforms
- Strong stakeholder engagement, including work with executive audiences
Questions about this job
Can I do this job remotely, and from which countries?
Yes, it is listed as remote, aimed at candidates in the United States.
What does this job pay?
No pay range is stated in the posting.
What experience is needed?
The posting asks for: eight or more years delivering customer experience, CRM or AI solutions in enterprise settings; strong cloud platform expertise across AWS, Azure or GCP, including distributed architectures; experience with conversational AI, natural language processing or AI customer experience platforms.
How do I apply with Keywordise AI?
Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.
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- 1Upload your CVSign up with Google or your email and add your CV. It takes about a minute.
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