ToastHiring

Principal Product Manager, Kitchen Operations and Innovation

  • Remote, United States
  • Lead
  • Posted 3 weeks ago
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In one line

Own strategy and delivery for a kitchen display system in tens of thousands of restaurants, spanning hardware, software and applied AI; Eastern or Central time preferred.

About the role

Tickets have to reach the right prep station and orders must be sequenced so kitchens stay fast under pressure. The product is growing across small, enterprise and international restaurant segments.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Product strategy, agentic AI
Posted
9 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Drive the product strategy for the kitchen display system, tying investments to adoption goals and to revenue, support ticket and retention
  • Find where agentic AI adds real value in a kitchen, from live prep time adjustments to smarter ticket routing and load balancing.
  • Own delivery end to end and work with large restaurant groups to turn high-stakes workflow needs into decisions for the whole market.
  • Set the kitchen data strategy, defining efficiency insights for enterprise operators and for small businesses, and sequence the work.
  • Validate the business case for long-horizon bets on the next generation of the product.

What they look for

  • Bonus for work spanning hardware and software, or experience in food and beverage.
  • Curiosity about AI and agentic products in operational settings, with a view on where autonomy pays off and where it is risky.
  • Experience with enterprise customers, turning nuanced workflow needs into product decisions that scale beyond one client.
  • Understanding of small restaurant operators, including kitchens without an analyst or an IT team.

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Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: bonus for work spanning hardware and software, or experience in food and beverage; curiosity about AI and agentic products in operational settings, with a view on where autonomy pays off and where it is risky; experience with enterprise customers, turning nuanced workflow needs into product decisions that scale beyond one client. Skills it names include Product strategy, agentic AI.

How do I apply with Keywordise AI?

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