A national workforce development organizationHiring

Quality Assurance Supervisor, Workforce Compliance

  • USD 60,000 to 70,000 per year
  • Remote, United States
  • Full-time
  • Senior
  • Posted 9 days ago
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In one line

Remote QA supervisor role checking case files, data and payments for a workforce program, making sure everything meets federal, state and local rules.

About the role

Suits someone with compliance or case management background in workforce programs who likes digging into details and fixing problems before they become findings. Work happens under a QA manager, with regular contact with program and regional directors.

At a glance

Pay
USD 60,000 to 70,000 per year
Remote scope
Remote, United States
Seniority
Senior
Employment
Full-time
Skills
WIOA, TANF, SNAP, Quality assurance, Compliance, Case management, Data integrity, Audits
Posted
26 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Review participant case files for accuracy and rule compliance, and flag gaps
  • Check data in state systems for errors and timeliness, then suggest fixes
  • Approve invoices and payment requests, and prepare weekly billing spreadsheets
  • Run bi-weekly check-in calls with program and regional directors
  • Help get ready for audits and program monitoring visits

What they look for

  • Bachelor's degree or comparable workforce experience
  • Hands-on QA, monitoring, compliance, case management or eligibility work in WIOA, TANF or SNAP
  • Keen eye for detail plus strong analytical and organizational skills
  • Comfort keeping several spreadsheets and reporting tools current each day

A typical week

  • Reviewing case files and data entries, logging deficiencies and trends
  • Checking invoices and payment requisitions before they go to management
  • Preparing weekly billing spreadsheets for approval
  • Calling program and regional directors to go over open issues
  • Updating QA reports and dashboards, alerting the manager to discrepancies

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Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting states USD 60,000 to 70,000 per year.

What experience is needed?

It is a senior role. The posting asks for: bachelor's degree or comparable workforce experience; hands-on QA, monitoring, compliance, case management or eligibility work in WIOA, TANF or SNAP; keen eye for detail plus strong analytical and organizational skills. Skills it names include WIOA, TANF, SNAP, Quality assurance.

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A national workforce development organizationRemote, United States
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