Humana Pharmacy Solutions, Inc.Hiring

Senior Professional Service Designer

  • Remote, worldwide
  • Full-time
  • Senior
  • Posted 6 weeks ago
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or apply from Claude / ChatGPT / Muse

In one line

Service design role in a healthcare company, working inside a pod tied to one line of business; remote with occasional travel.

About the role

Fits a designer who can run discovery and turn interviews and workshops into blueprints leaders can act on. Work spans people, process, technology and data, with several workstreams running at once.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Senior
Employment
Full-time
Skills
Service design, Experience design, Design research, Service blueprints, Facilitation
Posted
17 Sep 2026
Last checked
27 Oct 2026

What you will do

  • Lead service design projects that improve experiences for patients, customers, associates and caregivers
  • Plan and run discovery research, partner interviews, journey mapping and workshops
  • Draw current and future state service blueprints covering handoffs, dependencies and pain points
  • Turn findings into recommendations that align people, processes, technology and data

What they look for

  • Bachelor's degree in service design, design, human-centred design, research, social science, business or similar
  • Three or more years in service design, experience design or design research
  • A portfolio of blueprints, journeys, ecosystem maps and process flows
  • Comfort with qualitative and quantitative inputs and strong project management
  • Ability to present and support with leaders and partners

How Keywordise applies for you

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  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Senior Professional Service Designer as a remote role open to candidates worldwide.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: bachelor's degree in service design, design, human-centred design, research, social science, business or similar; three or more years in service design, experience design or design research; a portfolio of blueprints, journeys, ecosystem maps and process flows. Skills it names include Service design, Experience design, Design research, Service blueprints.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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Humana Pharmacy Solutions, Inc.Remote, worldwide
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