DropboxHiring

Senior Program Manager, Employee Experience

  • Remote, Canada
  • Lead
  • Posted 4 weeks ago
In one line

Remote-first program role running research and experiments on how distributed teams use tools, with a focus on AI adoption and knowledge management.

About the role

Work centers on a portfolio of linked programs rather than one project, turning evidence about tools and workflows into changes people actually adopt.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Canada
Seniority
Lead
Skills
Knowledge management, AI adoption, Automation, Organizational research, Change management, Human-centered design
Posted
1 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Set strategy, roadmap and outcomes for a work stream covering tools, workflows, automation, AI enablement and knowledge management
  • Design and lead organizational research, pilots and experiments on new ways of working
  • Turn qualitative and quantitative findings into recommendations, behavioral frameworks and operating models
  • Run several programs at once from scoping through validation and enablement planning
  • Set objectives, success measures, milestones and risk reporting for the work stream
  • Support steering committees that bring together people, technology, communications and operations

What they look for

  • Hands-on expertise in technology enablement: AI adoption, knowledge management, digital workflows and automation
  • A track record of leading complex cross-functional programs from ambiguity to measurable results
  • Experience designing research, pilots or other evidence-based innovation programs
  • A solid grasp of distributed, hybrid or remote-first ways of working
  • Strong writing, speaking, facilitation and executive communication skills

Nice to have

  • Prior work inside a distributed or remote-first organization
  • Background in organizational behavior, change management, behavioral science or human-centered design

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Questions about this job

Can I do this job remotely, and from which countries?

Yes, it is listed as remote, aimed at candidates in Canada.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: hands-on expertise in technology enablement: AI adoption, knowledge management, digital workflows and automation; a track record of leading complex cross-functional programs from ambiguity to measurable results; experience designing research, pilots or other evidence-based innovation programs. Skills it names include Knowledge management, AI adoption, Automation, Organizational research.

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Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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