SMB Account Executive

About the role

Own the whole sales cycle for small business accounts in North America, helping growing firms adopt a unified communications platform. The role focuses on building pipeline from scratch and closing new deals.

What you will do

• Prospect, qualify, demonstrate, negotiate and close new business among firms with 1 to 50 staff
• Generate and maintain a steady pipeline with at least three times coverage through outbound work, inbound follow up and account planning
• Run tailored product demonstrations of the unified communications suite matched to each prospect's needs
• Meet or beat monthly and quarterly recurring revenue targets with disciplined forecasting and deal execution
• Track activity and deals in Salesforce, Tableau and internal tools to surface insights that speed up wins
• Partner with sales engineers, channel partners, customer success and marketing, and follow deal review and compliance steps

What they look for

• One to three years of business to business SaaS sales experience, ideally in a closing role
• A record of hitting or beating quotas in a metrics driven setting
• Experience selling to small and mid market businesses
• Clear written and verbal communication skills

Nice to have

• Knowledge of unified communications, contact center as a service or cloud communications
• Experience with channel or partner sales
• Familiarity with the company's products or rival platforms such as RingCentral, Microsoft Teams or Dialpad
• Background in business process outsourcing, tech sales or SaaS startups, or selling into North America from offshore

Benefits

• Fully remote work from a home office
• Comprehensive healthcare coverage for the employee and dependents
• Extensive mental wellbeing programs for the employee and family
• A highly competitive vacation policy
• An inclusive culture rooted in empathy and diversity