Staff Software Engineer, Site Reliability Engineering

About the role

A technical leadership role focused on reliability, scalability and operational excellence across data platforms. The engineer sets reliability standards and builds automation, observability and AI-driven capabilities.

What you will do

• Define reliability engineering standards, observability practices, incident handling and readiness criteria across the organisation
• Design reusable automation frameworks, shared dashboards and service level objective tooling for platform visibility
• Set technical direction for resilience and scalability, targeting fewer incidents and less manual effort
• Improve engineering quality via automation, continuous integration and delivery, testing and production readiness

What they look for

• Solid software engineering background in distributed systems and cloud-native applications
• Deep grasp of reliability principles, service level indicators and objectives, observability and root cause analysis
• Practical experience applying AI and generative AI agentic solutions to reliability and support work
• Track record of creating reusable automation and observability capabilities that standardise team practices

Benefits

• Medical, vision and dental coverage
• 401(k), stock purchase plan and company-paid life insurance
• Paid time off including sick leave, parental and family care leave
• Performance-based bonus awards