Remote job · IT and software

Support Engineer

Apply with Keywordise AI

Upload your CV and Keywordise tailors your CV and cover letter to this job and applies for you. 7-day free trial, no card.

Provide remote technical support so manufacturing customers keep production, cleaning, data collection and reporting systems running reliably.

Diagnose customer-reported technical problems by reviewing system data, weighing contributing factors and deciding next steps
Apply established standards, procedures and engineering best practice when working out support solutions
Keep customers and internal colleagues informed with clear communication, realistic expectations and regular status updates
Record troubleshooting steps, findings, conversations, technical changes and how issues were resolved
Program, configure, test and roll out approved changes to PLC and HMI systems under change-control processes
Prioritise support cases and escalate when safety, production impact, complexity or authority limits require it

1Upload your CVSign up with Google or your email and add your CV. It takes about a minute.
2We tailor your applicationKeywordise writes a CV and a cover letter for this job from your real experience.
3We apply for youYour application goes to the employer and you follow it in your dashboard.