HyporiHiring

Technical Account Manager, Commercial

  • Remote, United States
  • Lead
  • Posted 6 days ago
In one line

Technical advisor role for commercial and federal accounts, owning deployment, adoption and renewals on a secure mobility platform. Remote or hybrid with some travel.

About the role

Customers need their environments set up correctly and used fully, and this seat makes that happen from first deployment through renewal. Work sits with Customer Success and touches Sales, Product and Engineering.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
SSO, SAML, PIV/CAC, AWS, Azure, Linux, Windows, Salesforce
Visa
No sponsorship
Posted
29 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Act as the main technical contact for a set of federal and commercial accounts
  • Walk customers through setup and onboarding on cloud, on-prem and hybrid setups
  • Advise on SSO, SAML, PIV/CAC and directory integration, plus device and network policy
  • Own escalations with Support, Engineering and Product until issues close
  • Run technical check-ins, health reviews and the technical part of quarterly reviews
  • Watch usage and environment health to catch risk early and suggest fixes

What they look for

  • Five or more years in technical account management, solutions engineering or similar post-sale work in B2B SaaS or security
  • Hands-on enterprise IT and security work, including SSO, SAML, MFA, networking and Linux or Windows admin
  • Experience deploying or supporting cloud solutions on AWS, Azure or government cloud
  • A record of handling escalations across enterprise or government accounts
  • Can explain technical topics to admins, security teams and executives
  • Comfortable with Salesforce, Jira and Confluence

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Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Technical Account Manager, Commercial as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: five or more years in technical account management, solutions engineering or similar post-sale work in B2B SaaS or security; hands-on enterprise IT and security work, including SSO, SAML, MFA, networking and Linux or Windows admin; experience deploying or supporting cloud solutions on AWS, Azure or government cloud. Skills it names include SSO, SAML, PIV/CAC, AWS.

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