CareSourceHiring

Technical Delivery Lead, EES (NiCE Cognigy AI)

  • Remote, United States
  • Lead
  • Posted 2 days ago
Apply with Keywordise AI

or apply from Claude / ChatGPT / Muse

In one line

Lead technical delivery for a contact centre and conversational AI platform, guiding engineers and working with product, design and QA.

About the role

Owns delivery and technical management for one platform domain, from architecture and code quality through to AI adoption and vendor coordination.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
NICE CXone, Cognigy AI, SQL, REST APIs, Agile, CRM integrations, SaaS integrations
Posted
2 Nov 2026
Last checked
2 Nov 2026

What you will do

  • Set team priorities from IT leadership goals and available capacity
  • Design and oversee complex software systems that stay reliable and easy to maintain
  • Run the full development lifecycle from requirements through testing and deployment
  • Set coding standards and review code for quality and performance
  • Drive adoption of AI tools and capabilities that improve delivery and outcomes

What they look for

  • Bachelor's degree in business, computer science or a related field, or equal work experience
  • Five years of systems management and analysis experience
  • Experience with Agile ways of working
  • Hands-on work with Cognigy AI or similar conversational AI platforms

Nice to have

  • Advanced SQL and data analysis skills
  • Experience with REST APIs, cloud and SaaS integrations, CRM integrations and production support

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

Apply with Keywordise AI7-day free trial, no card.

Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job 35nm34r267
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists Technical Delivery Lead, EES (NiCE Cognigy AI) as a remote role for candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: bachelor's degree in business, computer science or a related field, or equal work experience; five years of systems management and analysis experience; experience with Agile ways of working. Skills it names include NICE CXone, Cognigy AI, SQL, REST APIs.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

More remote IT and software jobs

All remote IT and software jobs
CareSourceRemote, United States
Apply with Keywordise AI