VeracodeHiring

Technical Program Manager, Customer Onboarding

  • Remote, United States
  • Lead
  • Posted 5 days ago
In one line

Senior program role owning onboarding for enterprise and commercial customers, coordinating several deployments at once. Reports to the VP of Customer Success.

About the role

Program strategy, governance and cross-team execution for customer deployments, with an eye on risks, capacity and how quickly customers reach first value.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Program management, KPIs, Risk management, Governance
Posted
30 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Own onboarding objectives, priorities, governance and success measures across the portfolio
  • Track dependencies, capacity limits and systemic risks in active deployments
  • Align project managers, solutions engineers, architects, product and customer teams
  • Define onboarding KPIs and use the data to improve predictability and time to value

What they look for

  • Experience leading technical programs for enterprise customers
  • Strong technical understanding paired with program leadership
  • Ability to drive accountability across teams without direct authority
  • Skill at building repeatable frameworks and playbooks

Nice to have

  • Background in customer success or solutions delivery

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Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: experience leading technical programs for enterprise customers; strong technical understanding paired with program leadership; ability to drive accountability across teams without direct authority. Skills it names include Program management, KPIs, Risk management, Governance.

How do I apply with Keywordise AI?

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