Perkins CoieHiring

Technology Service Analyst

New York, NY
Mid-level
Posted 4 days ago

In one line

Service desk role supporting lawyers and business staff with hardware, software, AV and meeting technology; hybrid, 9:30 to 5:30 Eastern.

About the role

Incidents run from first contact to resolution, alongside asset management, conference room support and technology training for new joiners.

At a glance

Pay: Not stated in the posting
Location: New York, NY
Work authorisation: The posting states that the employer does not sponsor work visas for this role.
Seniority: Mid-level
Skills: Windows, Microsoft 365, Outlook, Teams, Webex, LAN, WAN, SCCM
Visa: No sponsorship
Posted: 31 Oct 2026
Last checked: 3 Nov 2026

What you will do

Handle support requests by phone, email, Webex, ticket and in person
Track incidents from intake to fix, with clear notes and updates to users
Manage IT asset deployment, inventory, recovery and disposal
Support conference rooms, AV gear and meetings, and run tech training for new staff

What they look for

Three or more years in technical support or similar knowledge of business IT
Strong grasp of Windows, Microsoft 365, Outlook, Teams and common productivity apps
Experience with AV systems, videoconferencing and conference room technology
Troubleshooting and customer service skills, plus basic LAN and WAN diagnosis

How Keywordise applies for you

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Alex DemoOperations AssociateTechnology Service Analyst

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Cover letter

Application form

Full nameAlex Demo

Email[email protected]

ExperienceFrom your CV

Open to working remotely?Yes, fully remote

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Sent: 09:41
Attached: Your tailored CV

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Questions about this job

Where is this job based?

The posting lists Technology Service Analyst as a role based in New York, NY, United States.

Does this job sponsor a work visa?

The posting states that the employer does not sponsor work visas for this role.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: three or more years in technical support or similar knowledge of business IT; strong grasp of Windows, Microsoft 365, Outlook, Teams and common productivity apps; experience with AV systems, videoconferencing and conference room technology. Skills it names include Windows, Microsoft 365, Outlook, Teams.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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