ZwiftHiring

Training Specialist

  • Remote, United States
  • Full-time
  • Mid-level
  • Posted 13 days ago
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In one line

Remote training role for US locations, keeping new hire and update training for a frontline support team accurate as products and policies change.

About the role

Instructional design and delivery sit with the content and learning team, which also owns self-service help content and internal knowledge. The work keeps support agents ready when launches and policy changes land.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Employment
Full-time
Skills
ADDIE, Articulate, Camtasia, Kirkpatrick, Seismic, Docebo
Posted
22 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Build eLearning and instructor-led courses, exams and certifications for launches and policy updates
  • Create refresh training when QA results, customer effort scores or other performance data show a gap
  • Run train-the-trainer sessions for seasonal new hire classes and update rollouts
  • Audit training material with subject matter experts to catch outdated or missing content

What they look for

  • Two or more years in instructional design, training or learning and development
  • Experience building eLearning, instructor-led training and assessments with ADDIE or a similar model, using Articulate or Camtasia
  • Familiarity with Kirkpatrick or a similar way of measuring training effectiveness
  • LMS admin experience with Seismic, Docebo or similar, covering user groups, enrollments and reporting
  • Comfort supporting virtual training, including train-the-trainer work with distributed or BPO teams

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: two or more years in instructional design, training or learning and development; experience building eLearning, instructor-led training and assessments with ADDIE or a similar model, using Articulate or Camtasia; familiarity with Kirkpatrick or a similar way of measuring training effectiveness. Skills it names include ADDIE, Articulate, Camtasia, Kirkpatrick.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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