Synapse HealthHiring

Vice President, Operations

  • Remote, worldwide
  • Full-time
  • Executive
  • Posted 3 weeks ago
In one line

Operations leader for a home medical equipment business, running intake, resupply and fulfillment teams and owning throughput, SLAs and cost to serve.

About the role

The work is fixing how equipment orders move through the system, from qualification to member transition. The role pairs tight performance management with redesigning the workflow itself.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Executive
Employment
Full-time
Skills
Performance management, Process improvement, Continuous improvement, Queue management
Posted
8 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Own daily execution across qualifications, resupply, fulfillment and member transitions
  • Set accountability structures, performance tracking and management routines for directors and their teams
  • Treat the order workflow as one system and standardize how orders flow in, through and out
  • Work with Product and Technology on process improvement and cost to serve

What they look for

  • Experience leading operations at a scaling company, not only deep equipment industry tenure
  • A record of running performance management and building accountability across teams
  • Comfort making decisive calls on leadership and team structure
  • A systems and product mindset, able to simplify workflows and apply Pareto thinking

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Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists Vice President, Operations as a remote role open to candidates worldwide.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is an executive role. The posting asks for: experience leading operations at a scaling company, not only deep equipment industry tenure; a record of running performance management and building accountability across teams; comfort making decisive calls on leadership and team structure. Skills it names include Performance management, Process improvement, Continuous improvement, Queue management.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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