ServiceNowHiring

AI Product Strategy & Operations Senior Manager

  • USD 165,500 to 289,600 per year
  • Remote, United States
  • Lead
  • Posted 2 weeks ago
In one line

Strategy and operations role on a platform team, shaping how AI features get planned and measured; based in one US location with a stated pay band.

About the role

The team works on adding AI features to an existing business platform, and this role ties product plans to customer needs and to the operating rhythm around them.

At a glance

Pay
USD 165,500 to 289,600 per year
Remote scope
Remote, United States
Seniority
Lead
Skills
SaaS, PaaS, Market sizing, Product strategy, Operations
Posted
13 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Track revenue, customer counts, costs and industry trends to review business initiatives
  • Help run Quarterly Product Reviews and Annual Planning so product groups and executives stay aligned
  • Lead market sizing, buy versus build versus partner studies and strategy reviews with senior staff
  • Oversee AI initiatives across the portfolio to support growth and efficiency

What they look for

  • Eight to ten years in management consulting, private equity, investment banking or tech strategy and operations
  • Interest or expertise in enterprise software and SaaS, ideally AI
  • Quantitative analysis used to shape product strategy and operations
  • Clear writing and speaking, comfortable in both business and technical talks
  • Record of leading cross-functional projects and influencing senior stakeholders

Nice to have

  • Experience at or with established enterprise tech companies, or in SaaS and PaaS product development and product ops

Benefits

  • Health plans with flexible spending accounts
  • 401(k) with company match and an employee stock purchase plan
  • Matching donations and a flexible time away plan
  • Family leave programs

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Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting states USD 165,500 to 289,600 per year.

What experience is needed?

It is a lead role. The posting asks for: eight to ten years in management consulting, private equity, investment banking or tech strategy and operations; interest or expertise in enterprise software and SaaS, ideally AI; quantitative analysis used to shape product strategy and operations. Skills it names include SaaS, PaaS, Market sizing, Product strategy.

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