Manu LifeHiring

Bilingual Field Technology Consultant

  • Remote, Canada
  • Full-time
  • Senior
  • Posted 8 days ago
In one line

Front-line tech support role for independent financial advisors, mostly reactive, in English and French across eastern Canada with some travel.

About the role

Sits between advisors and internal support teams when technology problems escalate, so advice practices keep running. Success means issues get resolved and advisors can use approved tools with confidence.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Canada
Seniority
Senior
Employment
Full-time
Skills
Microsoft 365, Cybersecurity, Data management, Technology risk
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Take escalated tech issues from advisors, size them up and pull in the right internal teams
  • Resolve what falls within the role's own scope and capability
  • Coach advisors one to one and write job aids for users at different comfort levels
  • Give guidance on cybersecurity, data handling, tech risk and approved workflows

What they look for

  • Five or more years in tech support, advisor support, field support or similar client-facing IT
  • Solid grasp of end-user setups: devices, peripherals, Microsoft 365, connectivity
  • Experience triaging issues and coordinating fixes across several teams
  • Fluent written and spoken English and French, able to explain tech to non-technical people

Nice to have

  • Background in financial services or support for independent advisors
  • Comfortable travelling around the eastern region when needed

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Connector URL
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Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Bilingual Field Technology Consultant as a remote role for candidates in Canada.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: five or more years in tech support, advisor support, field support or similar client-facing IT; solid grasp of end-user setups: devices, peripherals, Microsoft 365, connectivity; experience triaging issues and coordinating fixes across several teams. Skills it names include Microsoft 365, Cybersecurity, Data management, Technology risk.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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