RedWingShoeCompanyHiring

Business Account Coordinator

  • Remote, United States
  • Full-time
  • Mid-level
  • Posted 2 weeks ago
In one line

Remote account coordination role supporting industrial customers and retail partners with program setup, questions and order issues.

About the role

Someone patient and organized who likes solving customer problems over phone and email. The work keeps business accounts accurate across several systems and keeps retail partners informed when programs change.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Employment
Full-time
Skills
Salesforce, CRM, Order management systems
Posted
15 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Handle industrial customer and retailer inquiries about products, services and business programs
  • Support account and program setup, changes and onboarding with the industrial team
  • Investigate and resolve disputes, keeping systems consistent and records accurate
  • Explain product options and recommend solutions that fit each customer's program

What they look for

  • High school diploma or equivalent
  • At least 4 years in customer service, account coordination, sales support or similar
  • Experience resolving inquiries by phone, email and other channels
  • Proficiency with Microsoft Word, Excel and Outlook
  • Experience with CRM platforms, ideally Salesforce, and order management systems

Nice to have

  • Background supporting B2B accounts, industrial customers or retail partner programs

How Keywordise applies for you

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Connector URL
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Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: high school diploma or equivalent; at least 4 years in customer service, account coordination, sales support or similar; experience resolving inquiries by phone, email and other channels. Skills it names include Salesforce, CRM, Order management systems.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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