IQVIAHiring

Operations Analyst, Hub & Copay Services

  • Remote, United States
  • Mid-level
  • Posted 2 days ago
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In one line

Remote analyst role tracking hub operations, copay and patient access programs, with dashboards and reporting for clients.

About the role

Works with program managers, client services, pharmacy, technology and quality teams to spot risks and improve processes. The aim is better outcomes for patients, providers and clients.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Excel, Power BI, Salesforce, Data analysis, Root cause analysis
Visa
No sponsorship
Posted
27 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Analyze hub operations, case queues, productivity and service-level attainment
  • Build dashboards, scorecards and client reporting packages
  • Run root cause analysis and recommend fixes for operational issues
  • Track KPIs such as enrollment, prior authorization, appeals, copay and adherence
  • Write SOPs, work instructions and training materials

What they look for

  • Bachelor's degree and four years of related experience, including hub operations
  • Working knowledge of the pharmaceutical industry
  • Strong Excel, Power BI and data analysis skills
  • Experience with CRM or workflow platforms such as Salesforce or hub systems
  • Familiarity with access, affordability, copay and reimbursement processes

Nice to have

  • Meeting facilitation and presentation experience
  • Background in audits, CAPA or quality monitoring

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job dpvzagvilf
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: bachelor's degree and four years of related experience, including hub operations; working knowledge of the pharmaceutical industry; strong Excel, Power BI and data analysis skills. Skills it names include Excel, Power BI, Salesforce, Data analysis.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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