AssurantHiring

Claims Training Specialist

  • Remote, United States
  • Senior
  • Posted 2 days ago
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In one line

Training role for an experienced property claims adjuster who will build and run technical learning programs, with audits and coaching mixed in.

About the role

Technical learning for claims staff is the core of the job: writing scenarios, job aids and assessments, then checking whether training actually improves file quality and compliance.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Senior
Skills
Xactimate, SharePoint, Policy interpretation, Coverage analysis, Claim investigation, Regulatory compliance
Posted
2 Nov 2026
Last checked
3 Nov 2026

What you will do

  • Design technical training, claim scenarios, job aids, assessments and other learning materials
  • Turn audit results, rule changes and business projects into practical learning content
  • Run instructor-led sessions and virtual classes for claims staff
  • Audit claim files and review quality against handling standards, policy terms and regulations
  • Evaluate how well training worked using audits, feedback and performance data

What they look for

  • High school diploma or equivalent, plus an adjuster license
  • At least five years in property claims or related P&C insurance work
  • Solid grasp of policy interpretation, coverage analysis, claim investigation, settlement and compliance
  • Experience with claim audits, quality or compliance reviews, coaching or performance improvement
  • Working knowledge of claims systems and estimating tools such as Xactimate

Nice to have

  • Bachelor's degree, homeowners claims background, or instructional design and compliance certifications

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Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: high school diploma or equivalent, plus an adjuster license; at least five years in property claims or related P&C insurance work; solid grasp of policy interpretation, coverage analysis, claim investigation, settlement and compliance. Skills it names include Xactimate, SharePoint, Policy interpretation, Coverage analysis.

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