General AssemblyHiring

Client Success Manager

  • Remote, United States
  • Full-time
  • Lead
  • Posted 2 weeks ago
In one line

Client success role supporting large corporate training programs and helping grow key accounts, with up to 50% travel.

About the role

Account support for the biggest client programs, inside a cross-functional team handling $5-8 million in yearly client revenue. Success means programs run smoothly and clients stay confident in the delivery.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Employment
Full-time
Skills
Excel, Google Suite, Client management, Project management
Posted
21 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Support senior client success staff on large corporate accounts and expansion plans
  • Carry out engagement and delivery plans for online and in-person training
  • Record direct costs tied to program delivery
  • Write internal and client-facing meeting notes with decisions and action items
  • Track program health through learning and sentiment metrics
  • Work with internal teams to keep corporate delivery at a high standard

What they look for

  • 2 or more years in consulting, customer service or client management across different stakeholders
  • 2 or more years using Excel and Google Suite
  • Comfort with significant travel, up to 50%

Nice to have

  • Experience in project management or coordinating training programs

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Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: 2 or more years in consulting, customer service or client management across different stakeholders; 2 or more years using Excel and Google Suite; comfort with significant travel, up to 50%. Skills it names include Excel, Google Suite, Client management, Project management.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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