KnitHiring

Customer Success Director

  • Remote, worldwide
  • Lead
  • Posted 5 weeks ago
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or apply from Claude / ChatGPT / Muse

In one line

Customer Success Director is a lead remote role open to candidates worldwide at an AI research agency for enterprise brands.

About the role

Suits someone with an agency or research background who can talk methodology and analysis as easily as pricing. Success is measured on retention, expansion and how deeply clients embed the platform.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Skills
Market research, Analysis, Contract negotiation
Posted
23 Sep 2026
Last checked
29 Oct 2026

What you will do

  • Carry commercial ownership of a client portfolio, running renewals, pricing talks and contract negotiation
  • Grow accounts from one repeated study into several use cases across teams and budgets
  • Run onboarding, platform setup, training sessions and walkthroughs of dashboards and reports
  • Build relationships with several people per account, including a direct line to the economic buyer
  • Work with Support to resolve issues fast and take client needs to the product roadmap

What they look for

  • Eight or more years in market research on the supplier side, at an agency, research tech firm or client organisation
  • Six or more years running client relationships with direct commercial accountability, including renewals and expansion
  • Confident discussing research methodology, study design and analysis with insights leaders

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job ud5d5prytd
How to connect

Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote with no single country named, so candidates from different countries can apply.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: eight or more years in market research on the supplier side, at an agency, research tech firm or client organisation; six or more years running client relationships with direct commercial accountability, including renewals and expansion; confident discussing research methodology, study design and analysis with insights leaders. Skills it names include Market research, Analysis, Contract negotiation.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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