OmnissaHiring

Customer Success Manager

  • Remote, United States
  • Lead
  • Posted 6 days ago
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In one line

Look after business customers using endpoint management and virtual desktop products, helping them adopt the platform and keep growing their use of it.

About the role

A recently independent, growing software firm serving large enterprises and government bodies. Success here means measurable adoption and renewal, not just happy calls.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Workspace ONE UEM, Workspace ONE Access, Horizon, Windows, macOS, iOS, Android, SSO
Posted
29 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Build success plans with customers that map to their business outcomes
  • Advise on endpoint management across Windows, macOS, iOS and Android
  • Use adoption and experience data to spot gaps and show value
  • Spot expansion and retention opportunities across the product portfolio

What they look for

  • Familiar with Workspace ONE UEM, Access, Horizon or similar EUC tools
  • Able to explain deployment patterns and identity concepts to customers
  • Comfortable managing many accounts with a mix of direct contact and automation

Nice to have

  • Experience with Zero Trust initiatives
  • Knowledge of virtual desktop delivery, on premises or cloud

First 90 days

  • Meet stakeholders in your accounts and the internal account teams
  • Learn the platform and the customer success tools and processes
  • Speak credibly about common endpoint and virtual desktop deployments
  • Build success plans tied to each customer's adoption

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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Connector URL
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Muse

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Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Customer Success Manager as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: familiar with Workspace ONE UEM, Access, Horizon or similar EUC tools; able to explain deployment patterns and identity concepts to customers; comfortable managing many accounts with a mix of direct contact and automation. Skills it names include Workspace ONE UEM, Workspace ONE Access, Horizon, Windows.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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